Account Manager

(Paid Opportunities) Return to Paid Opportunities

 Compensation: $75k-$99k+ annually (base)

Town & Gardens, Ltd. is an award-winning, comprehensive landscape design–build–maintain firm serving New York City since 1995. Our team brings together landscape architects, designers, horticulturists, arborists, and irrigation/lighting specialists. We design, build, and care for high-end urban gardens, terraces, and outdoor spaces — from concept through installation and ongoing maintenance — giving clients peace of mind at every step.

The Account Management team develops long-term relationships with our maintenance clients, delivering best-in-class service and consultative sales for planting, enhancements, and ongoing care. You’ll own a client portfolio, lead site walks, generate proposals, and partner closely with field teams to deliver beautiful urban gardens.

Headquarters: 50-02 23rd Street, Long Island City, NY 11101 
Service Area: Manhattan, and select areas of Brooklyn & Queens

Responsibilities/Duties

  • Build trusted relationships with a portfolio of high-end residential and/or commercial clients; provide responsive, proactive service.
  • Lead regular site walkthroughs with clients and Crew Leaders; translate observations into actionable maintenance/enhancement proposals with photos and simple visuals.
  • Prepare and present proposals; manage pipeline to meet or exceed annual sales goals.
  • Coordinate seamlessly with Operations and field teams so crews have the right scope, materials, and timing to succeed.
  • Resolve client concerns quickly and positively; follow through to ensure satisfaction.
  • Become proficient in our software suite and core productivity tools (Outlook, SharePoint, Google Workspace) to maintain accurate client, vendor, and job records.
  • Proactively surface seasonal enhancement ideas that elevate design intent and plant performance.

Qualifications/Requirements

  • 2+ years in urban landscape/ornamental horticulture in a supervisory capacity or related industry with client-facing responsibility.
  • Strong plant knowledge, urban garden maintenance best practices, and an eye for detail. Degree/certification in horticulture or landscape design/management preferred.
  • Excellent communication, organization, and follow-through, comfortable juggling multiple sites and deadlines.
  • Ability to positively connect with field staff including on-site coaching of best horticultural/urban landscape maintenance practices
  • Proficiency with Microsoft Office; experience with Adobe InDesign/Illustrator/Photoshop and/or Google SketchUp is a plus.

Additional Information

What We Offer

  • Competitive base salary along with quarterly performance/sales-based bonuses and comprehensive benefits
  • Paid vacation and holidays
  • Training, professional development, and tuition reimbursement
  • Growth opportunities within a leading NYC design/build/maintenance firm

How to Apply: Email your résumé and brief cover note (and portfolio/work samples if available, max 20 MB) to mail@townandgardens.com with subject: Account Manager — Your Name.

Contact Information

Town & Gardens
Contact Name: T&G
Email: mail@townandgardens.com
Phone: 2126856566