Administrative Coordinator

(Paid Opportunities) Return to Paid Opportunities

Start Date: 8/15/2021-9/1/2021  Compensation: $45,000-$56,000

We are seeking an extremely organized and motivated people-person to join our team as Administrative Coordinator. You will play an integral “front of house” role that bridges our clients to our sales team of arborists, supports day-to-day office workflow, and contributes to independent and group projects. There is the potential to customize the projects portion of this role according to your interests and expertise, and opportunities to join the crew on training days and occasionally in the field.

This person will have strong written and verbal communication skills, be excited to manage many different tasks at any given time while thriving in a recurring weekly routine. They will be both a team player and independent, resourceful thinker who leads with passion for their work, and acts with agency to proactively problem-solve, and propose opportunities and solutions.

About Us
We are a full-service arboriculture firm located in Red Hook, Brooklyn, providing urban tree and garden care with a focus on organic products whenever possible. As a small team, we promote a healthy and safe work environment that emphasizes close teamwork and ongoing education and training. We pride ourselves in bringing a personable, human, informative approach to our clients. Learn more at arborpolitan.com
We also offer benefits and perks for employees including:

  • Paid time off for vacation and holidays
  • Seasonal bonuses
  • Healthcare coverage
  • Employer-match retirement program
  • Annual education stipend
  • Annual gear stipend for field-based roles and tech stipend for office-based roles
  • Monthly stipend for cell phone and home internet for office-based roles

Responsibilities/Duties

Reception, client support and coordination:

  • Respond to phones and emails to schedule consultations, coordinate schedules, relay information between clients-arborists-crew, assist with billing, answer clients’ questions and address any concerns
  • Apply knowledge of the company, tree care and garden care to walk prospective clients through our process
  • Own all client-facing touchpoints and communications, making improvements as needed in accord with our client service mission and strategy
  • Maintain client records

Workflow support and organization:

  • Maintain sales and projects calendars
  • Support weekly and seasonal meetings: collect agenda, take meeting notes, help translate discussions into concrete action items as needed.
  • Identify and iterate improvements to workflow processes
  • Assist arborists with tasks related to ongoing workflow as needed; run the occasional errand
  • Maintain company files and their organization

Projects:

  • Support and lead recurring and one-time projects such as seasonal newsletters, company improvements, hiring and onboarding new employees, and team events
  • Help keep project teammates on track with timelines and deliverables
  • Develop and post social media content, keep our website up to date
  • Write and edit materials for internal and external communications
  • Opportunity to pitch and own unique projects according to your interests and skills especially during slower seasonal months

Qualifications/Requirements

  • Excellent client service, written and verbal communication, and organization skills—you strongly excel in all three
  • Minimum 2+ years relevant experience supporting management or a cross-functional team in a client-facing or community-facing role
  • Ability to prioritize and thrive in an ebb-and-flow environment and readily switch gears between multiple responsibilities and projects; you quickly adapt to evolving circumstances
  • Ability to work in a team environment and independently
  • Proficiency in G-Suite and confidence learning new programs (we use SingleOps, G-Suite, Slack, Grasshopper, Squarespace, and MailChimp)
  • Strong people skills, emotional intelligence, and ability to work well with others
  • Confidence to take initiative and make decisions proactively
  • Must bring enthusiasm, creativity, patience, good judgment and flexibility to their work
  • High accuracy and attention to detail
  • Genuinely interested in the field of urban arboriculture
  • Experience in the field of gardening, arboriculture or landscape design strongly preferred
  • Knowledge of tree and shrub ID, and insect/pest disease strongly preferred
  • Some project management and/or sales experience or savviness preferred
  • Ability to work a normal schedule of Monday through Friday from 8am to 4pm (with the option to work occasional Saturdays as you wish to join our crew in the field)
  • Ability to perform phone calls and work in front of a computer screen including typing for approximately 100% of a typical work day
  • Available to work out of our Red Hook, Brooklyn office with the option to work from home up to approximately 2 days/week
  • Available to commit to at least one year with Arborpolitan

Additional Information

      How To Apply: Please send your resume and cover letter to info@arborpolitan.com with the subject line “Administrative Coordinator” by August 1st.

      • Applications will be reviewed on a rolling basis starting July 1st.
      • Anticipated start date: August 15-September 7, 2021.
      • Equal opportunity employer
      • Folks who are BIPOC, LGBTQ+, disabled, and parents are encouraged to apply

What We Offer

  • Approximately $45-$56k annually ($22-$27 hourly) depending on experience with opportunity for advancement within the company in the areas of operations management, human resources, arboriculture, garden design, or integrated pest management.
  • Healthcare coverage
  • Employer-match retirement program
  • Paid time off for vacation and holidays
  • Flexible work from home policy
  • Paid parental leave
  • Seasonal bonuses
  • Annual education stipend
  • Annual gear stipend for field-based roles and tech stipend for office-based roles
  • Monthly stipend for your cell phone and home internet for office-based roles

Employment Type:

  • Hourly, non-exempt, full-time position (40 hours per week)

Contact Information

Arborpolitan
Contact Name: Sandy Gordon
Email: info@arborpolitan.com