Operations Data Coordinator
Reports to: Manager of Data Systems
Department: Operational Planning and Administration
Status: Full-time, Non-exempt
Position Number: 6028
Central Park is one of the most famous and beloved urban public spaces in the world. Designed by Frederick Law Olmsted and Calvert Vaux in 1857, the 843-acre park was the first purpose-built public park in the country and is a National Historic Landmark. The Central Park Conservancy, a private not-for-profit organization, was founded in 1980 to rescue the Park which had fallen into serious disrepair. Since that time, the Conservancy has overseen the investment of approximately $1 billion in the restoration of the Park, and now hosts over 40 million visitors a year.
The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary from the pace and pressures of city life, enhancing the enjoyment and wellbeing of all. The City of New York has formally entrusted the care of the Park to the Conservancy which is responsible for every aspect of the Park’s care, including landscape maintenance, capital improvements, and the visitor experience. Committed to sharing the best practices in urban park management, the Conservancy also serves as a resource for other NYC parks and for public-private partnerships around the world. The Conservancy employs 325 people and has an operating budget of $80 million.
The Conservancy recently completed a seven-year plan, Central Park Conservancy, A Plan for the Stewardship of Central Park: 2020-2027, which focuses on the ongoing capital investment of the last four decade’s investment of more than $1 billion into Central Park.
The Operations Data Coordinator assists in maintaining and managing the Central Park Conservancy’s Enterprise GIS, Cartegraph Enterprise Asset Management (EAM) system, and related data systems. This role provides data and administrative support for various departments throughout the Conservancy, as well as supporting or improving legacy workflows and developing new ones. Reporting directly to the Manager of Data Systems, the Operations Data Coordinator is part of a team dedicated to improving, standardizing, and aligning all park-based GIS and Operations data management functions to meet organizational goals and objectives.
- Receive and manage incoming service requests from field staff and other agencies
- Assist with training of GIS and other application users on best practices, functionality, and standard operating procedures
- Write and maintain departmental standard operating procedures, memos, and departmental correspondence
- Support and integrate new functionalities, procedures, or business processes across various departments
- Ensure database integrity [JR1] by maintaining the data accuracy and consistency, routinely checking for errors, anomalies, and duplications
- Maintain and troubleshoot internal web mapping and geospatial tools: publish and troubleshoot web services; develop and maintain custom Esri web applications
- Collaboratively develop, implement, and oversee field data collection projects using Field Maps or similar applications
- Ensure quality of field data entry by[YK2] periodically accompanying field staff during data collection
- Generate and distribute maintenance reports, ensure that existing reports continue to function efficiently, and assist with the development of new reports as needed
- Create and deliver map and data requests on an as-needed basis, using GIS and database tools
- Proactively coordinate seasonal processes including but not limited to: tree work order creation, turf and tree pest data management and reporting, asset maintenance and lifecycle data management
- Create custom queries, automations, and dashboard displays using ArcGIS Enterprise or within the Cartegraph EAM system as needed
- Provide software installation and upgrade support
- Provide administrative support for senior managers and perform general office duties
Additional Project-Based Work
As directed, the Operations Data Coordinator will be responsible for project-based tasks or activities, either on a limited term basis or on an ongoing basis. This may include coordination of activities with other departments, tasks related to data, spreadsheets, or geospatial software. Other examples may include conducting research, providing summary memos, and managing aspects of the park’s asset management program. These and other duties will be assigned as they are identified.
- Bachelor’s Degree from an accredited college in a related field and 1+ year of experience with ArcMap, ArcGIS Pro, or QGIS
- Strong writing and data analysis skills
- Experience with Microsoft Office Suite
- Ability to work collaboratively with a wide range of field and management staff
- An eagerness to define and solve problems, as well as the ability to learn on the job while meeting project deadlines
- Valid driver’s license, or ability to attain within 90 days after hire strongly desired. Accommodations relating to this requirement may be made on a per-case basis
- Experience using or administering ArcGIS Portal or ArcGIS Online
- Experience with mobile spatial data collection software such as Collector or Field Maps
- Understanding of relational database and geodatabase structure and function; experience with database administration is desirable
- Experience with, or a desire to learn, Python, R, SQL or a related language for data management and scripting purposes
- Experience in one of the following or another related field: urban forestry, turf management, park management, natural resource or environmental management, municipal asset management, or public policy
How to Apply
- Follow the instructions on the Central Park Conservancy job board
- Attach a resume, cover letter, and a few examples of your work that you’d like to highlight
Salary: $53K – $67,100 based on experience.
Note: This is an in-person (not remote) position.
Diversity, Equity & Inclusion
The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all. Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the Park. In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.
Central Park Conservancy
Website: Apply Online