Public Space Logistics & Response Manager

(Paid Opportunities) Return to Paid Opportunities

Compensation: $66,300 per year

The Horticultural Society of New York (The Hort) seeks a Public Space Logistics & Response Manager to oversee the maintenance, logistics, and rapid response needs of public spaces, plazas, and Open Streets. Reporting to the Director of Public Space, this role ensures that each site remains safe, functional, and welcoming year-round through proactive facilities management, coordination of repairs, and emergency  response during severe weather events. The ideal candidate brings a balance of hands-on operational 
knowledge, strong organizational skills, and the ability to lead coordinated responses across multiple sites and teams.

The mission of The Horticultural Society of New York is to improve human lives through horticulture. Our social service and public programs create green spaces in all neighborhoods as a vital part of social infrastructure, train people for jobs that grow and sustain green communities, and develop fresh approaches to improve New Yorkers’ health, well-being, and environment through horticulture. 

Responsibilities/Duties

Operations

  • Under direction from the Director of Public Space, report, respond and resolve public space operational and infrastructure issues
  • Manage repairs for on-site operational issues
  • Work with relevant NYC agencies as directed to ensure coordinated responses to events and conditions


Snow and Severe Weather Events

  • Create and deploy plans for snow and severe weather event days in public space, including but not limited to:
  • Manage deployment of staff and external subcontractors when a snow event is anticipated, including overnight and weekends as needed
  • Creation of maps, purchasing and deployment of supplies and materials as needed


Administrative

  • Complete relevant paperwork, record keeping, data tracking and other tasks
  • Manage inventory, supply ordering and snow removal supply
  • Data Entry & Analysis
  • Report and document snow removal across 40+ public space locations
  • Support invoice management for subcontractors


Quality Control

  • Create and utilize systems to develop and execute repairs as directed
  • Additional tasks as assigned by management

Qualifications/Requirements

  • 1 year experience in infrastructure and facilities management or similar roles
  • Superior attention to detail and organization
  • Excellent communication and coordination skills
  • Brings a customer service-oriented approach
  • Exceptional adaptability and flexibility to role changes and developments
  • Ability to handle multiple and competing priorities, exceptional delegation skills
  • Ability to work independently and manage multiple projects at once
  • Ability to work early mornings, evenings, overnight and/or weekends


Preferred Qualifications

  • Valid NYS Driver’s License
  • Experience with Zuper is a plus
  • Small teams or people management experience a plus
  • Microsoft Office Suite Experience (Word, Excel, PowerPoint, Teams, Outlook, etc)
  • Bilingual is a plus (Fluent in English and Spanish)


Physical Requirements 

  • Comfort working outdoors in various weather conditions (extreme heat and cold)
  • Comfortable working seated at a desk and on a computer for prolonged periods
  • Ability to stand/walk for eight-hour shifts
  • Ability to lift 40+lbs
  • Comfort traveling throughout the city on public transportation

Additional Information

How to Apply  

To be considered, submit your application, brief cover letter describing your interest in the role and your resume. Only complete applications will be reviewed. No phone calls.   

Please be advised that due to the high volume of applicants, we can only contact candidates whose skills and background best fit the needs of the open positions. We appreciate your interest in employment opportunities at The Horticultural Society of New York.

Contact Information

The Horticultural Society of New York
Email: jobs@thehort.org
Website: Apply Online